Smart Volution Limited

Privacy Policy

Effective Date: 17 June 2026

Smart Volution Limited (“Smart Volution”, “we”, “us”, or “our”) operates the website

www.smartvolution.com and associated services (the “Service”).

This Privacy Policy explains how we collect, use, disclose, store and protect personal data when you use our Service, contact us, or otherwise interact with us.

By using our Service, you acknowledge that your personal data will be processed in accordance with this Privacy Policy.

1. DEFINITIONS

Personal Data:

Information relating to an identified or identifiable living individual.

Usage Data:

Information collected automatically through use of the Service, such as IP address, browser type, pages viewed, and usage patterns.

Cookies:

Small text files stored on your device that help websites function and improve user experience.

Data Controller:

Smart Volution Limited is the Data Controller responsible for determining how and why personal data is processed.

Data Processor:

A third party that processes personal data on behalf of Smart Volution Limited.

2. INFORMATION WE COLLECT

We may collect and process the following categories of information:

Information You Provide:

  • Name
  • Email address
  • Telephone number
  • Company name
  • Postal address
  • Any information submitted through contact forms, enquiries, support requests or account registration

Information Collected Automatically:

  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Referring website
  • Pages visited
  • Time spent on pages
  • Date and time of visits
  • Diagnostic and performance data

Cookies and Similar Technologies:

We use cookies and similar technologies to:

  • Operate and secure the Service
  • Remember user preferences
  • Analyse website performance and usage
  • Improve user experience

You can manage cookies through your browser settings. Certain functionality may be unavailable if cookies are disabled.

3. HOW WE USE PERSONAL DATA

We may use personal data to:

  • Provide and maintain the Service
  • Create and manage customer accounts
  • Deliver contracted services
  • Respond to enquiries and support requests
  • Communicate service updates and changes
  • Improve website functionality and performance
  • Monitor and secure our systems
  • Detect fraud, abuse or security incidents
  • Comply with legal obligations
  • Send marketing communications where permitted by law

4. LAWFUL BASES FOR PROCESSING

Under the UK General Data Protection Regulation (UK GDPR), we process personal data on the following lawful bases:

Contract:

Processing is necessary to provide services or fulfil contractual obligations.

Legitimate Interests:

Processing is necessary for our legitimate business interests, including:

  • Improving our services
  • Maintaining security
  • Preventing fraud
  • Managing customer relationships
  • Conducting business operations

We balance these interests against your rights and freedoms.

Consent:

Where required by law, we rely on your consent, including for certain marketing communications and non-essential cookies.

You may withdraw consent at any time.

Legal Obligation:

Processing is necessary to comply with legal, regulatory, taxation or law enforcement obligations.

5. MARKETING COMMUNICATIONS

Where permitted by law, we may send information about our products, services, events and updates.

You may opt out at any time by:

  • Clicking the unsubscribe link in emails
  • Contacting us using the details below

Opting out of marketing will not affect essential service communications.

6. DATA RETENTION

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including:

  • Providing services
  • Maintaining business records
  • Complying with legal obligations
  • Resolving disputes
  • Enforcing agreements

When personal data is no longer required, it will be securely deleted, anonymised or destroyed.

7. SHARING PERSONAL DATA

We may share personal data with:

  • IT and hosting providers
  • Cloud service providers
  • Analytics providers
  • Professional advisers
  • Payment service providers
  • Regulatory authorities where legally required

All third-party processors are required to process personal data securely and only on our instructions.

8. SALE OF PERSONAL DATA

Smart Volution Limited does not sell, rent or trade personal data to third parties for monetary gain or commercial marketing purposes.

9. INTERNATIONAL TRANSFERS

Where personal data is transferred outside the United Kingdom, we will ensure appropriate safeguards are implemented in accordance with UK GDPR requirements.

Such safeguards may include:

  • UK adequacy regulations
  • UK International Data Transfer Agreements (IDTA)
  • Other legally approved transfer mechanisms

10. BUSINESS TRANSACTIONS

If Smart Volution Limited is involved in a merger, acquisition, restructuring, financing, or sale of assets, personal data may be transferred as part of that transaction.

Where required, affected individuals will be informed.

11. LEGAL DISCLOSURE

We may disclose personal data where necessary:

  • To comply with legal obligations
  • To respond to lawful requests from authorities
  • To protect our rights or property
  • To investigate fraud or security incidents
  • To protect users or the public
  • To establish, exercise or defend legal claims

12. SECURITY

We implement appropriate technical and organisational measures designed to protect personal data against:

  • Unauthorised access
  • Unlawful processing
  • Loss
  • Destruction
  • Alteration
  • Disclosure

While we take reasonable steps to protect information, no internet transmission or storage system can be guaranteed completely secure.

13. ANALYTICS

We may use analytics services, including Google Analytics 4 and similar technologies, to understand website usage and improve our services.

These services may collect information such as:

  • IP address
  • Device information
  • Website interactions
  • Usage statistics

For information about Google’s privacy practices, please visit Google’s Privacy Policy.

14. THIRD-PARTY WEBSITES

Our Service may contain links to external websites.

We are not responsible for the privacy practices, content or security of third-party websites and encourage users to review their privacy policies.

15. CHILDREN’S PRIVACY

Our services are not directed to individuals under the age of 18.

We do not knowingly collect personal data from children. If we become aware that such data has been collected, we will take appropriate steps to delete it.

16. YOUR RIGHTS

Subject to applicable law, you have the right to:

  • Access your personal data
  • Correct inaccurate personal data
  • Request deletion of personal data
  • Restrict processing
  • Object to processing
  • Receive your data in a portable format
  • Withdraw consent where processing relies on consent
  • Lodge a complaint with a supervisory authority

To exercise any of these rights, please contact us using the details below.

We may request proof of identity before responding to your request.

17. COMPLAINTS

If you have concerns regarding our use of your personal data, please contact us first.

You also have the right to complain to the UK Information Commissioner’s Office (ICO):

Information Commissioner’s Office (ICO)

Website: https://ico.org.uk

Telephone: 0303 123 1113

18. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time.

Any updates will be published on this page together with a revised effective date. Where appropriate, we may also notify users by email or through the Service.

19. CONTACT US

If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact:

Smart Volution Limited

Email: info@smartvg.com

Website: www.smartvolution.com/contact/

Telephone: +44 870 445 1111