Calendar & CRM2018-06-29T12:18:41+00:00

Register for Calendar & CRM

The combination of Registers’ Customer Relationship Manager (CRM) and appointment calendar allows for any business manage their service offering. You can book appointments and send text reminders to reduce shows. Configure what data you wish to store against your customers and tailor for your business. Manage customer records on the Register & web portal. Associate transactions to a customer. Export customer details for marketing.

The Right Choice

Register EPOS looks and operates like a standard electronic cash register (ECR), this is something everyone has reference too and simplifies training. With its guided workflow, it is simple and intuitive to use. Simple to use calendar and customer features makes booking appointments a breeze.

 

Register EPOS is backed by a multi-level support team delivering “Enterprise Class Support”. Our systems run in the same type of operating environment that tier one retailers use.  The Register EPOS software uses a hybrid architecture of cloud and local data allowing it to work offline if your internet goes down.

 

Registers’ central view on your business provides the ability to make the best use of your, staff and products in order to maximise profit and focus on peak times. Manage inventory and maximise bookings and reduce no shows with text reminders.

 

Register is a catalyst for your innovative concepts by rapidly enabling change. Sell on the on-site floor or at a festival, enable staff to interact with customers as opposed to fulfilling transactions.  Customer Relationship Management (CRM) allows to know your customer. Remind them of reservations via text, good for you and convenient for them. Operational efficiency is key for growth, without it, as you get larger you get slower. Register has been designed to enable businesses to scale with ease via centralised control.  Add a café to your bike shop or salon.

 

You’re a in business because you love your products and serving your customers, not because you want to keep up on technology. You need a solution that stays current, and simply brings new trends and technology right to you. Register is automatically updated regularly, based on customer requests and market trends.

 

Quite simply Register EPOS automates tasks and gives you back time. Examples include, centralised reporting from all sites and Registers, that can be emailed direct to your account, automated stock management and commission calculations. All saving you time and money.

 

Features

The Register Calendar and CRM functionality is highly configurable and can be fine-tuned for your business.

By combining standard CRM fields with industry specific customer fields, the data collection form can be tailored to any industry. Record your customers favourite table in your restaurant or favourite stylist in your salon.

Customers can be created and managed via the web portal and on the Register. Customers can be associated to transactions which allows you to keep a history of customer spend and purchases. The assigning of customers can be mandatory for all transactions or optional.

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Book Customer appointments or reservations both on the Register and web portal. Synchronise bookings across all Register devices and don’t double book.

Text reminders are a proven way to reduce no shows. Managed through the web portal our text message service can be configured to send texts for appointment confirmations, reminders or cancellations. The “from” name and all message content can be customised by each merchant for a personal service.

The calendar itself is highly configurable. Firstly, you can choose what is being booked. Is this an existing staff member/stylist, a table in your restaurant, tanning bed in your salon or service bay in your bike shop for example. The appointment type, duration, location, date time are all configurable.

All customer data can be exported from the web portal directly into Excel. This can then be simply used for email campaigns or targeted mail marketing.

Show All

With register there is no limit to how many users you have on the system. They can be associated to one store, a selection of stores or all stores.

You may be a smaller business but our systems run in the same type of operating environment that tier one retailers use. The Register EPOS software uses a hybrid architecture of cloud and local data allowing it to work offline if your internet goes down.

Registers’ web portal provides a comprehensive reporting suite with a choice of over 20 reports, such as cashing up, top 20, profitability and low stock. Reports allow you to manage and control your business to maximise profit, be in control and scale efficiently. Reports can be filtered by date, store and department and viewed online or exported to Excel. The in-store Registers also have reports by individual Registers and by store, these reports can be viewed and printed locally on the till.

Simple to use, fast and efficient EPOS functions. Register is feature rich with over 160 configurable elements including all the standard EPOS functionality you would expect and more.

If you sell coffee by the lb or ribbon by cm, Register has you covered with its configurable units of measure functionality.

With over 160 configurable elements you can fine tune Register to your exact requirements. For instance, you set Price Overrides to require approval from a supervisor, the supervisor must enter their pin to confirm an action.

If you have one store or multiple stores, Register has you covered. You can centrally manage, configure and report on all stores via the web portal. You can simply make a price change on the web portal or change a supervisor approval setting and distribute it to all Register at once. All store and Register sales information is sent up to the central Web portal. Scale and grow with Register.

Discounts can be manually added for an amount or percentage, they can also be pre-set, for instance a staff discount. You can choose a pre-set discount or scan a discount barcode. Discounts can be applied to both individual items or whole transactions.

The tender amount is transferred automatically to the card payment terminal (for supported terminals). Your store staff will save time every day with speedier and accurate tendering with card integrated payments.

Peace of mind that all your data is stored off site in our secure cloud back up and can be accessed wherever you are.

Allow customers to tender how they wish, with cash and card obviously, but also using our alternative tender’s configuration for e-wallets and other tenders like PayPal.

Provides efficient identification of the specific product. This ensures a speedy service, that the price is correct and the store stock level is adjusted appropriately.

You’re a retailer because you love your products and serving your customers, not because you want to keep up on technology. You need a solution that stays current, and simply brings new trends and technology right to you. Register is automatically updated on a regularly, based on customer requests and market trends.

Quite simply, Register automates tasks and gives you back time. Stock information can be imported automatically from your distributers data and sent to all Registers at the click of a button. Automatic stock management means you require less physical inventory checks. Automated low stock and replenishment reports, all save time and money.

Manage all your supplier details in one place. Run supplier reports and filter all applicable reports by the supplier.

You want a solution that just works and if there is a problem you need assistance quickly. If you are an experienced retailer with an old PC based system you will have probably felt the pain of poor support. Register is backed by a multi-level support team delivering “Enterprise Class Support”.

Centrally manage, configure and report on your entire retail estate. Easily add, view and modify all aspects of your business such as products, departments, stores, clerks, tax, discounts, pricing, inventory, quick pick products, hardware and dashboard. Report on and control everything.

Calculating commission for your staff can be a time consuming and complicated task. Register automates the commission calculations and provides you with a simple report. Which products receive commission at what rate and different commission tiers for staff are all configured via the web portal.

The customer’s name and address can be automatically printed on the receipt for easy communication with the delivery driver.

This includes specific functionality for hospitality such as a menu specific browser, printing bills before payment, tab management, kitchen printer support and product comments.

Use configurable product modifiers to alter an order before it is printed. Add onions to a burger or have your stake medium-rare.

Print the bill before payment is taken as you would in a restaurant or for your customer to review.

For hospitality food orders can be sent to a separate printer in the kitchen. This allows food to be prepared as soon as it is ordered. The item on the Register goes green, denoting that this has been sent to the kitchen. A secondary printer can also be utilised in retail environments where a product is made or modified. For instance, engraving an item.

Create, move, suspend and resume tabs for hospitality. Tabs can have pre-set names such as tables or given names on the fly. Transactions can be suspended for takeaway. In general retailing, suspending transactions allows clerks to serve multiple customer simultaneously.

Reduce appointment no shows with text reminders. Text message are a proven way to remind customers of their booking. Be this for your salon, restaurant or sports shop. What the messages say, how many are sent and when are all configured via the web portal. You can even set them to wish your customers a happy birthday. Reducing no show customers can have a significant positive impact on your business.

Use our clocking in/out functionality to monitor all staff time keeping. Register EPOS clerks and any other staff members clock in ad out on the Register. Clerks can clock in and log into Register at once. A timekeeping report can be viewed on the web portal.

Case Studies

Coach House Inn

David Oakey bought the pub next door in 2016. The Coach House Inn is in Rosedale Abbey in the North Yorkshire Moors, an area of outstanding natural beauty. As a consequence the business is highly seasonal, moving from being the ‘local’ for the village to being a major destination during the holidays.

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Harvey and Martin

Harvey & Martin is a successful hairdressing salon based in a delightiully old photographic shop in Cheltenham, Gloucestershire. The salon has been in business for over three years and employs five staff.

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Barber Box

Barbers Box operates from a salon in Chester. A number of years ago Robin Langley identified a new niche in the market and Barbers Box was the first licensed barbers in the UK.

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Videos

Register – Register Customer Relationship Manager (CRM) Overview
Register for Hospitality Explained
Register – Explainer Video

Testimonials

The centralised reporting and management system has allowed us to make real time decisions based on up to date information from anywhere. Register has improved our operational efficiency, it has definitely improved our customer satisfaction and I highly recommend it

Jon Lees, Splashdown Water Park

Register is designed so that customisation of the screen is simple to set up. It was great to see how the stand staff quickly got the hang of using the Register especially as they had not seen or used it before. The interface is extremely easy to use and understand

Alexandra Wiseman , Ales Groupe UK Ltd

From a support point of view the team has been excellent and I have already recommended Register to a number of other retailers

Lauren Holmes , Wild Olive

I needed to understand how the salon was performing on a day to day basis, plus I was spending considerable time collating bits of paper to work out commissions for the staff.

Nigel Harvey , Harvey and Martin

I am delighted we went with the Register solution as I now have time to focus on expanding the business, rather than keep up with the day to day chores

Robin Langley , MD Barber Box

The team from Smart Volution have been brilliant – not only with the initial installation but also listening to us for additional features to be included in the product.

Daniel Price , Molly’s Toy Chest

Supported Hardware

Mobile Transactions

Move from point of sale to a point of service. Use Mobile Point of Sale (MPOS) to take orders and payment at the table. Take your point of service with you, at quiet times drive revenue by going to customers. Sell at a festival or event. You can take payment, manage stock & customers, book appointments with text reminders, scan bar codes, centralized business reporting and much more. In fact, everything you know about Register is available for mobile. Move from point of sale to a point of service.

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Download our Brochure

For an overview of the Register CRM and Calendar functionality, please download our brochure.

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Download our Infographic

This one-page infographic is a great way to get a quick overview of Register

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Contact

To find out more on how Register can assist your business please email or call.